Terms of Service

Terms of Service

Welcome to Dums Handmade Crafts. This website is owned and operated by Dums Handmade Crafts. Throughout the site, the terms "we", "us", and "our" refer to Dums Handmade Crafts. By visiting our store, purchasing our handmade crochet products, or utilizing our services, you engage in our "Service" and agree to be bound by the following Terms of Service ("Terms").

1. Online Store & Craftsmanship Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or region of residence. You may not use our handcrafted products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction.

Handcrafted Nature Disclaimer: Every piece at Dums Handmade Crafts is 100% handmade by skilled artisans. Minor natural variations in yarn shade, stitch pattern, or sizing (within ±0.5 inches) are unique characteristics of authentic handcrafting rather than defects.

2. Product Pricing & Service Modifications

Prices for our handmade products are listed in Indian Rupees (INR) and are subject to change without notice. We reserve the right at any time to modify or discontinue any product collection, special offer, or service without prior notice.

3. Order Accuracy & Account Information

We reserve the right to refuse or limit any order you place with us. In the event that we make a change to or cancel an order, we will notify you by contacting the email, billing address, or phone number provided at the time the order was placed.

You agree to provide current, complete, and accurate purchase and account details for all purchases made at our store, including updating your delivery address and contact information promptly.

4. Third-Party Links & Payment Services

Certain content, products, and services available via our Service may include materials or links from third parties (such as certified payment gateways and logistics partners). We are not responsible for examining or evaluating third-party content or security policies.

5. User Reviews, Feedback & Submissions

If you send creative ideas, product reviews, or suggestions to Dums Handmade Crafts, you agree that we may, at any time, edit, copy, publish, or distribute such reviews to assist future customers without restriction.

6. Prohibited Uses

In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content:

• For any unlawful purpose or to solicit others to perform unlawful acts.
• To violate any international, federal, or state regulations, rules, or laws.
• To infringe upon or violate our intellectual property rights or the rights of others.
• To upload or transmit viruses, malicious code, or scrape site content automatically.

7. Limitation of Liability

In no case shall Dums Handmade Crafts, our founders, artisans, or courier partners be liable for any injury, loss, claim, or any direct or indirect damages arising from your use of any product purchased from the store.

8. Governing Law

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of India. Any legal disputes shall be subject to the exclusive jurisdiction of local courts.

9. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update or replace any part of these Terms by posting updates to our website.

10. Contact Information

Questions about the Terms of Service should be sent to us at info@dumshandmadecrafts.in.